What do you need help with?


If you've experienced something unfair, Hear Me Out can guide you to the right place to make your complaint. By sharing your story, you help to build a fairer community for everyone.

Hear Me Out is designed and operated by the National Justice Project, a not-for-profit legal organisation.

AI-guided tool
Not sure where to go? Tell us what happened and Hear Me Out can suggest complaint bodies that may be able to help.
Tell us what’s happened
AI writing tool
Already know where you want to complain? Choose a complaint body and get help turning your experience into a clear complaint.
Write a complaint
No AI used
Look through complaint bodies, factsheets and support organisations yourself.
Browse organisations
Resources

Empowering You with the Right Tools and Information

Our Resources page offers everything you need to understand and navigate the complaints process. From guides and tools to support services, we provide the information necessary to help you file a complaint effectively and seek justice.

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About  Hear Me Out

What you should know

Privacy

Your data will be securely stored on local servers, ensuring your privacy is protected. For extra security, do not include identifiable information when using the AI tool.

Results

We can point you in the right direction, but this is not legal advice. Results are to be taken as a guide, and are not guaranteed.

Free

You won't be charged to use this service.

What we do

Our service

More about what we do

Information

Access information on different complaint pathways, the complaint process, and available support options.

Find the right service

Our platform will help you identify your issue and find the right place to make a complaint.

Prepare your complaint

Access our resources to prepare an effective complaint for the appropriate body.